Reshaping Customer Management

Reshaping Customer Management

By : Christopher Higgins, CIO, Technology Delivery and Infrastructure Services, U.S. Bank [NYSE:USB]
Companies Are Realizing the Importance of Customer Success

Companies Are Realizing the Importance of...

By : Carina Edwards, SVP, Customer Experience & Corporate Development, Imprivata
Great Experience is Equal Parts People and Technology

Great Experience is Equal Parts People and...

By : Tish Whitcraft, CCO, OpenX
Managing Customer Care in an Era of Digital Transformation

Managing Customer Care in an Era of Digital Transformation

By : Alpa Shah, Global VP of Digital Transformation, Frost & Sullivan
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The Art of Improving Customer Experience

By : Sherif Mityas, Chief Experience Officer, TGI Fridays
An ideal Gateway to Bring Brands Closer to the Customers

An ideal Gateway to Bring Brands Closer to...

By : John Sadowski, Executive Vice President & CIO, Sandy Spring Bank [NASDAQ:SASR]
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The Transformation from Customer Centric ... to Customer Obsessed

The Transformation from Customer Centric...

By : Jonathan Beamer, Chief Marketing Officer, Monster
Attention CMOs: It's Time You Start Podcast Advertising!

Attention CMOs: It's Time You Start...

By : Matthew Parillo, Executive Director of Marketing & Communications, Brandeis University, International Business School
Top 10 Customer Experience Solution Companies - 2020
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