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Enhancing Customer Experience through AI

Enhancing Customer Experience through AI

By : Jason Maynard, VP, and GM at Zendesk Guide and Data Products
The Art of Improving Customer Experience

The Art of Improving Customer Experience

By : Sherif Mityas, Chief Experience Officer, TGI Fridays
Reshaping Customer Management

Reshaping Customer Management

By : Christopher Higgins, CIO, Technology Delivery and Infrastructure Services, U.S. Bank [NYSE:USB]
Managing Customer Care in an Era of Digital Transformation

Managing Customer Care in an Era of Digital Transformation

By : Alpa Shah, Global VP of Digital Transformation, Frost & Sullivan
Companies Are Realizing the Importance of Customer Success

Companies Are Realizing the Importance of...

By : Carina Edwards, SVP, Customer Experience & Corporate Development, Imprivata
Connecting People and Technology to Deliver the Best Customer Experience

Connecting People and Technology to...

By : Bill Schimikowski, VP, Customer Experience, Fidelity Investments
Why an Integration of Digital + Human Customer Experience is Smart

Why an Integration of Digital + Human...

By : Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises [NASDAQ:SYKE]
Top 10 Customer Experience Solution Companies - 2018
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